About us

Lumen started with a simple but powerful idea: everyday skincare should be effective, effortless, and trustworthy. We believe that true confidence comes from feeling comfortable in your own skin — and that’s why we focus on solutions that actually make a difference.

Try Lumen Pads
  • Helps control acne

    Pads gently exfoliate to unclog pores and remove excess oil — supporting clearer-looking skin and less acne flare-ups.

  • Immediate glow

    That fresh, radiant look right after use — a glow you can actually see and feel.

  • Even skin tone

    Helps reduce the look of dark spots and uneven tone so your skin feels more balanced

  • Simplifies your routine

    One pre-soaked pad replaces multiple steps — cleanse, exfoliate, brighten — in under a minute.

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Your skin deserve it

Frequently asked questions

How long will delivery take?

Orders are usually processed within 1–2 business days. Standard delivery time is 5–7 business days, depending on your location.

Do you ship internationally?

Yes, we ship to most countries in Europe and worldwide. Shipping options will be shown at checkout.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking link to follow your package in real time.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and secure local payment methods where available.

Is my payment information secure?

Yes, all payments are processed through encrypted gateways to ensure your information is fully protected.

What if I’m not satisfied with my purchase?

We offer a 30-day money-back guarantee. If you’re not happy, simply contact our support team for a return or exchange.